Returns

In accordance with the EC Directive of 20 May 1997, the consumer is entitled to notify the seller that he renounces the purchase, without giving any reason within 14 calendar days from the date of delivery of the product.. Products that perishable, homeopathic granules/globules and medicinal products for human use, except in the case of default, are not reversed. That goes for a lot of products that are sold on this website. However, the shipping cost for return are for your account.
This period should allow the customer the purchased product to assess "as in a shop window". Used, damaged or incomplete products are non-returnable. If the products do not reach us in this State, can not claim be made on right of return.

To take advantage of this return scheme, you must first submit a request. This can only be sent by e-mail to info@zwitserseapotheek.be. Returns without prior permission or unstamped returns will not be accepted.

Within 14 calendar days after acceptance of the return will refund the paid sums Zwitserse Apotheek 

Comments should always be made within 14 calendar days of receipt of your order.  This can only be sent by e-mail to info@zwitserseapotheek.be


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